Privacy Policy

Look, we get it - privacy policies can be a drag to read through. But at Blaze Furion Verse, we're not about hiding stuff in fine print. This policy breaks down how we collect, use, and protect your personal information when you train with us or use our website.

We're a combat fitness gym in Vancouver that's all about pushing limits, and that same intensity goes into protecting your data. We only collect what we need to give you the best training experience possible, and we'll never sell your info to random companies looking to spam you.

By using our services or website, you're agreeing to this policy. If something doesn't sit right with you, hit us up at info@blazefurionverse.info and let's talk it through.

Personal Details You Give Us

When you sign up for a membership, book a class, or reach out to us, we'll ask for stuff like:

• Your name and contact info (email, phone number)
• Physical address for billing and communications
• Emergency contact details (because safety matters when you're throwing punches)
• Health information and fitness goals (so we don't push you beyond safe limits)
• Payment and billing information
• Date of birth (we need to verify you're old enough to train)

Automatically Collected Data

Our website picks up some technical stuff automatically:

• IP address and browser type
• How you navigate through our site
• Device information
• Cookies and similar tracking tech (more on that below)

Gym Usage Info

When you're training with us, we track things like class attendance, personal training sessions, and facility check-ins. This helps us understand what's working and what needs improvement.

We're not collecting data just for kicks. Here's what we actually do with it:

• Membership Management: Processing your sign-ups, renewals, and payments. Pretty standard stuff.
• Class Scheduling: Booking you into classes, sending reminders so you don't miss your session.
• Personal Training: Customizing your workout programs based on your goals and limitations.
• Communication: Sending updates about schedule changes, new classes, or special events. We won't spam you constantly though.
• Safety & Emergency: Having your health info and emergency contacts on hand in case something goes sideways during training.
• Improving Services: Analyzing how people use our facilities to make things better.
• Legal Compliance: Meeting our obligations under Canadian law and maintaining proper records.

We're not in the business of selling your personal info. Period. But there are a few scenarios where we might share your data:

Service Providers

We work with third-party companies that help run our operations - payment processors, email platforms, booking systems. These folks only get access to what they need to do their job, and they're contractually obligated to keep it secure.

Legal Requirements

If the law says we gotta hand over information (court orders, legal processes, etc.), we'll comply. We'd also disclose info if we believe it's necessary to prevent harm or protect someone's safety.

Business Transfers

In the unlikely event that Blaze Furion Verse gets sold or merged with another company, your information would be part of that transfer. We'd notify you if this happens.

With Your Consent

If we want to share your info for any reason not covered here, we'll ask for your explicit permission first.

Under Canadian privacy law (PIPEDA), you've got some solid rights when it comes to your personal data:

• Access: You can request a copy of all the personal info we have on you. Just shoot us an email.
• Correction: If something's wrong or outdated, let us know and we'll fix it.
• Deletion: Want us to delete your data? We can do that, unless we're legally required to keep it.
• Opt-Out: Don't want marketing emails? Unsubscribe anytime - there's a link at the bottom of every email we send.
• Data Portability: You can ask for your data in a format that you can take elsewhere.
• Withdraw Consent: If you gave us permission for something specific, you can take it back.

To exercise any of these rights, contact us at info@blazefurionverse.info or call (604) 789-3421. We'll respond within 30 days.

Yeah, we use cookies. Not the edible kind - these are tiny files that help our website work better and remember your preferences.

What We Use

• Essential Cookies: These keep the site functioning - you can't really turn these off if you want to use our services.
• Performance Cookies: Help us understand how visitors use the site so we can improve it.
• Functionality Cookies: Remember your preferences and settings.
• Analytics: We use tools like Google Analytics to see what's popular and what's not.

Your Control

Most browsers let you control cookies through their settings. You can block them entirely, but fair warning - some parts of our site might not work as smoothly. Check your browser's help section to learn how to manage cookies.

We take protecting your data as seriously as we take proper deadlift form. Here's what we do:

• Industry-standard encryption for data transmission (SSL/TLS)
• Secure servers with regular security updates
• Limited access - only staff who need it can see your personal info
• Regular security audits and monitoring
• Secure payment processing through trusted providers

That said, no system is 100% bulletproof. We do our best to protect your information, but we can't guarantee absolute security. If we detect a data breach that affects your info, we'll notify you and the relevant authorities as required by law.

Your Part

Keep your account credentials private. Don't share your login info, and if you think your account's been compromised, let us know immediately.

Our website might include links to other sites - maybe supplement companies, fitness apps, or partners we work with. Once you click through to their sites, this privacy policy doesn't apply anymore.

We're not responsible for how other websites handle your data. If you're sharing personal info with them, make sure to check out their privacy policies. We try to only link to reputable sites, but we can't control what they do.

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from anyone under 16 without parental consent.

If you're under 18, you'll need a parent or guardian to sign you up and agree to our terms. For teens aged 16-17, we require parental consent before processing any personal information.

If we discover we've accidentally collected data from a child without proper consent, we'll delete it ASAP. If you're a parent and think we have your kid's info inappropriately, contact us right away.

We might update this policy from time to time - laws change, our services evolve, you know how it goes. When we make changes, we'll update the "Last Updated" date at the top of this page.

If there's a major change that significantly affects how we handle your data, we'll let you know through email or a prominent notice on our website. We won't just sneak it in and hope nobody notices.

It's a good idea to check back here occasionally, especially if you haven't looked in a while. Your continued use of our services after we post changes means you're cool with the updated policy.

Got questions about this privacy policy? Want to exercise your data rights? Just want to chat about how we handle your info? We're here for it.

We aim to respond to all privacy-related inquiries within 30 days. If your issue is urgent, give us a call and we'll prioritize it.

Office Hours: Monday to Friday, 6:00 AM - 9:00 PM | Saturday & Sunday, 7:00 AM - 7:00 PM